Auto Covers

Returns Policy:

Last updated: March 2024

At Auto Covers, we strive to ensure your complete satisfaction with every purchase. If, for any reason, you find yourself not entirely pleased with your Auto Covers product, our Returns Policy is here to guide you through a seamless process.

Return Period: You can return your Auto Covers order within fourteen (14) days from the date of purchase to be eligible for a full refund. To initiate a return, please ensure that the items are unworn, unused, unwashed, and in their original packaging with all original tags attached.

Returns Process:

Option 1: Change of Size, Color, or Product: If you need to exchange your Auto Covers item due to selecting an incorrect size, color, or product, kindly follow these steps:

• Return your parcel to the following address: 
  • 901 Stangeria Road
  • Montana park
  • Pretoria
  • 0182
• Enclose a note in the parcel with your name, surname, telephone number, and delivery address. Clearly specify the details of your desired exchange. An invoice for the return will be included in your parcel; please make the payment upon receiving your package.

Option 2: Product Defect or Incorrect Item Received: In the rare instance of a faulty product or if you received items other than what you ordered, please follow these steps:

• Send an email to info@auto-covers.co.za
• Include your name, telephone number, and delivery address in the email.
• Clearly specify the details of the exchange required.

Our dedicated customer support team will promptly guide you through the necessary steps to address the issue.